All flowers may be subject to flower substitution based on availability. 
 
** Photo's and Urn's are not included.  You must provide your own photo/urn for the service **
 
Returns;  You may return any florall arrangment you are unsatisfied with within 48 hours of purchase. You will have the choice of a replacment, full cash refund or store credit.  Any return after 48 hours will not be honored.